- 15 Candleriggs, Glasgow, G1 1TQ
- 0141 230 3171
After an accident, being without a car can turn everyday life into a struggle. Work, school runs, family responsibilities — none of these pause just because your vehicle is damaged. If the accident wasn’t your fault, you may be entitled to a replacement car after an accident. At Caledonia Claims, we help drivers across Scotland understand their options and arrange suitable replacement vehicles, while we handle the insurance process on your behalf. You don’t have to manage this alone.
Many drivers assume a replacement vehicle only comes as a short-term courtesy car after an accident, or that they have to accept whatever the insurer offers.
In reality, a non-fault accident replacement car is often different. If you were not responsible for the accident, you may be entitled to a like-for-like replacement car that allows you to continue your routine while your claim is being handled. Knowing the difference can make a stressful situation far more manageable.
If your vehicle isn’t safe or drivable, you shouldn’t be left struggling. A replacement vehicle after an accident is intended to keep you mobile, not to inconvenience you.
Depending on your circumstances, this may include:
A like-for-like replacement car similar to your own
A hire car after an accident, arranged while repairs or claims are ongoing
A replacement arranged independently of your insurer’s initial response
We take time to explain what applies to your situation, so you’re not left guessing or feeling pressured.
When you contact us about an accident replacement car, our focus is on reducing disruption to your life.
Confirming whether you’re eligible for a replacement car
Explaining the difference between a courtesy car and a replacement vehicle
Arranging a suitable vehicle as quickly as possible
Coordinating with insurers and third parties on your behalf
Keeping you updated throughout the process
In many cases, we can arrange a replacement car within 24 hours in Scotland’s major cities and within 48 hours elsewhere, depending on availability and circumstances.
Many drivers hesitate to ask for a replacement vehicle because they’re unsure about costs or conditions. These are some common worries we hear:
We address these questions clearly and honestly, so you can make informed decisions without pressure.
If the accident wasn’t your fault, a non-fault accident replacement car may be provided without impacting your no-claims bonus. This is often separate from what your own insurer initially offers. Our role is to explain these options clearly and handle the process properly, so you’re not left negotiating on your own while already dealing with the impact of the accident.
If we’re able to support your case, our services operate on a No Win, No Fee basis for eligible claims, with Scotland-specific fee caps explained upfront.
That means:
We believe you should always understand your position before moving forward.
You may want to speak to us if:
Even if you’re not sure whether you qualify, a short conversation can help clarify your options.
