- 15 Candleriggs, Glasgow, G1 1TQ
- 0141 230 3171
By submitting this form, you agree to our Privacy Policy. Replacement vehicle availability may vary depending on location and circumstances.
An accident doesn’t just damage your car, it disrupts your routine, your plans, and your peace of mind. The last thing you need is paperwork, phone calls, and insurers passing you around. At Caledonia Claims, our role is simple to reduce stress, bring clarity, and help you move forward faster, with support that’s transparent and designed around real life in Scotland.
When your car is off the road, everything else feels harder. Getting you moving again is our first priority. If your accident wasn’t your fault, we can typically arrange a replacement car within 24 hours in Scotland’s major cities and 48 hours elsewhere. We don’t measure success by delays or processes, we measure it by how quickly you regain your independence.
After an accident, unexpected costs are the last thing you should worry about. Our No Win, No Fee promise means exactly that. If your claim doesn’t succeed, you pay nothing. We also apply clear, Scotland-specific fee caps, so you always know where you stand, no hidden charges, no small print, no uncomfortable surprises later on.
You shouldn’t have to chase answers. Our digital claim process lets you start online in minutes, upload documents securely, and track progress through a live claim tracker. You’ll always know what stage your claim is at, who’s handling it, and what happens next, without constant phone calls.
If the other driver was uninsured or drove off, it can feel like there’s no way forward. Our dedicated Motor Insurers’ Bureau (MIB) desk specialises in these cases. We guide you step by step, explain your options clearly, and handle the process properly, even when the situation feels complicated or unfair.
From Glasgow and Edinburgh to Dundee, Aberdeen, Inverness, and beyond, we support drivers across Scotland. We understand Scottish insurers, Scottish roads, and Scottish claims rules. That local knowledge helps us act quickly, communicate clearly, and deliver support that actually fits your situation.
When you’ve just had an accident, trust matters more than anything. That’s why everything we do is built around protection, clarity, and accountability
No hidden costs. No confusing deductions.
From trusted repair garages to specialist solicitors, you’re supported by professionals who know the local system.
Specialist handling for uninsured and untraced driver cases.
With Caledonia Claims, you’re not left guessing. You get clarity, protection, and support, from start to finish.
We keep things straightforward. No jargon. No unnecessary steps. No pressure. Here’s how we help you get back on the road:
Start your claim online in around 60 seconds, or speak to us by phone, WhatsApp, or email. We’ll listen, ask a few clear questions, and confirm your eligibility right away.
If your car isn’t drivable, we’ll work to arrange a replacement vehicle, typically within 24 hours in major cities and 48 hours elsewhere. Staying mobile matters, and we treat it as a priority.
We handle the insurer conversations, paperwork, delays, and pushback on your behalf. With live claim tracking, you always know what’s happening, without having to chase updates yourself.
Your vehicle is repaired through an approved Scottish garage, and we work to secure the compensation you’re entitled to, all under No Win, No Fee terms, so you’re never out of pocket.
No two accidents are exactly the same, but the stress, confusion, and frustration often are. We’ve designed our service around the issues Scottish drivers face most.
Being passed around or kept waiting can be exhausting. Each delay adds pressure to your daily life. We step in and deal directly with insurers, challenging delays, refusals, and underpayments on your behalf. With our live claim tracker, you’ll always know where things stand, so you’re never left wondering what’s happening.
Life doesn’t pause because your car is off the road. Work, family, and commitments still need your time. That’s why we prioritise replacement vehicles, typically arranging one within 24–48 hours across Scotland. No long waits. No uncertainty. Just practical support when you need it most.
This situation can feel deeply unfair, and many drivers don’t realise they still have options. Our specialist MIB team handles uninsured and hit-and-run claims every day. We guide you through the process carefully, gather the right evidence, and work to secure the support and compensation you deserve.
A lapsed policy doesn’t always mean the end of the road, especially if the accident wasn’t your fault. We review your situation in detail, explain your rights clearly, and guide you through available routes under Scottish rules and MIB guidance. You’re not expected to figure it out alone.
Changing insurers can leave you unsure where you stand after an accident. We review your cover carefully and deal with insurers directly, ensuring policy changes don’t unfairly affect your claim. Our job is to remove confusion and help you reach a fair outcome.
You should always know where you stand financially. Caledonia Claims operates on a No Win, No Fee basis, with Scotland-specific capped fees. That means no unexpected charges and no confusing deductions.
If we don’t win your case, you pay nothing
Maximum limits are clearly explained so you keep the majority of your compensation.
With us, clarity comes first.
For non-fault accidents, your NCB stays protected
Everything is explained upfront, before you agree to anything
We typically arrange replacement vehicles within 24 hours in major cities and 48 hours elsewhere in Scotland, depending on availability and circumstances.
If the accident wasn’t your fault, your NCB is protected. We help ensure the process is handled fairly
You may still be able to claim. Our MIB specialists guide you through the process step by step.
Yes, depending on the situation. We’ll review your case and explain your options clearly
We operate on a No Win, No Fee basis with capped, transparent fees explained upfront
Yes. From the Central Belt to the Highlands and Islands, we provide Scotland-wide support.
We focus on clarity, speed, and transparency, keeping you informed and supported at every stage.
We promise:
What Drivers Say About Us
An accident is stressful enough. You shouldn’t have to chase insurers or worry about what happens next.
With Caledonia Claims, you get:
Let us handle the claim, so you can move forward.
Get Our Latest Update
